Terms of service

Welcome to Vakanica. These Terms of Service govern your use of our website https://www.vakanica.com/ and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. By using our website, you confirm that:

  • You are at least the age of majority in your state or country
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any applicable laws or regulations

Products and Services

We make every effort to display our products as accurately as possible. However:

  • We do not guarantee that product descriptions, images, or other content are completely accurate or error-free
  • Colors and appearance may vary depending on your device

We reserve the right to modify or discontinue products at any time without prior notice.

Pricing and Payments

All prices are listed in U.S. dollars and are subject to change without notice. We accept the following payment methods:

American Express, Apple Pay, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, Shop Pay, Union Pay, and Visa.

You agree to provide current, complete, and accurate purchase and account information for all transactions.

Order Processing and Shipping

  • Processing Time: 1–3 business days
  • Shipping Time: 4–7 business days
  • Total Delivery Time: 5–10 business days
  • Order Cut-Off Time: 7:00 PM

We ship only within the United States. All orders are shipped using our "Free Shipping" method at no cost to the customer.

Delivery times are estimates and may be affected by external factors beyond our control.

Returns and Refunds

We accept returns within 30 days of delivery. To qualify:

  • Items must be unused and in original condition
  • Items must be returned in original packaging

If a customer places a wrong order, the return shipping cost will be the customer's responsibility.

Refunds are processed within 7 days after the returned item is received and inspected.

For full details, please review our Return and Refund Policy.

Damaged or Lost Packages

If your package is damaged during delivery:

  • You must take clear photos of the damage
  • Contact us within 7 days of delivery

Without proof of damage, we cannot issue a refund, replacement, or credit.

We are not responsible for delays, lost shipments, or damages caused by carriers, but we will assist in resolving such issues where possible.

Intellectual Property

All content on this website, including text, graphics, logos, images, and designs, is the property of Vakanica and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or use any content without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Vakanica shall not be liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our website
  • Any products purchased from our store
  • Any errors or omissions in content

Indemnification

You agree to indemnify and hold harmless Vakanica from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

Third-Party Services

Our website may include links to third-party services or websites. We are not responsible for the content, policies, or practices of any third-party services.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

It is your responsibility to review this page periodically for updates.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United States.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Vakanica Customer Support
Phone: +1 828-276-9974
Email: support@vakanica.com

Business Hours:
Monday to Thursday: 10:00 AM – 7:30 PM
Friday & Saturday: 9:30 AM – 8:00 PM

Business Address:
2803 Philadelphia Pike
Claymont, DE 19703
United States